Effective Date: July 16, 2026

Welcome to mexrais.live (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase fitness equipment from us.

This Privacy Policy has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the German Federal Data Protection Act (BDSG), the ePrivacy Directive, and other applicable European data protection laws.

1. Data Controller

The data controller responsible for processing your personal data is:

Website: mexrais.live

company：ADAP Fitness GmbH

Company Address:
Borgheeser Weg 310, 46446 Emmerich,DE

Email: sales@mexrais.live

Phone: +49 282292231

2. Personal Information We Collect

Depending on your interaction with our website, we may collect the following categories of personal data:

Identity Information

Full name
Billing and shipping address
Company name (if applicable)

Contact Information

Email address
Telephone number

Order Information

Purchased products
Order history
Payment status
Delivery information

Payment Information

Payments are securely processed through third-party payment providers. We do not store your complete credit or debit card details on our servers.

Technical Information

IP address
Browser type and version
Device information
Operating system
Time zone
Website usage data
Cookies and similar technologies

3. How We Use Your Information

We process your personal data for the following purposes:

Processing and fulfilling orders
Delivering purchased products
Managing customer accounts
Providing customer support
Processing refunds and returns
Preventing fraud and unauthorized transactions
Improving website functionality and user experience
Sending order confirmations and service-related communications
Sending marketing communications where you have provided consent
Complying with legal obligations

4. Legal Basis for Processing

Under the GDPR, we process personal data based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your explicit consent
Protection of vital interests where applicable

5. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance user experience
Support security measures

Where legally required, we will obtain your consent before placing non-essential cookies.

You may manage or disable cookies through your browser settings at any time.

6. Marketing Communications

If you subscribe to our newsletter or consent to marketing communications, we may send promotional emails regarding new products, special offers, and fitness equipment updates.

You may withdraw your consent or unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Sharing Your Information

We do not sell your personal information.

We may share your data only with trusted third parties necessary to operate our business, including:

Payment service providers
Shipping and logistics companies
Website hosting providers
IT service providers
Customer support platforms
Professional advisers
Government authorities where legally required

All third-party service providers are required to protect your information in accordance with applicable data protection laws.

8. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with the GDPR, including:

European Commission adequacy decisions
Standard Contractual Clauses (SCCs)
Other legally approved transfer mechanisms

9. Data Retention

We retain personal information only for as long as necessary to:

Complete your order
Provide customer support
Meet legal, accounting, and tax obligations
Resolve disputes
Enforce our agreements

When personal data is no longer required, it will be securely deleted or anonymized.

10. Your Rights Under GDPR

If you are located within the European Economic Area, you have the following rights:

Right of access
Right to rectification
Right to erasure (“Right to be Forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with your local supervisory authority

To exercise any of these rights, please contact us using the information below.

11. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information, including:

SSL encryption
Secure payment processing
Access controls
Firewall protection
Regular security monitoring

While no internet transmission is completely secure, we continuously work to safeguard your information using industry-recognized security practices.

12. Children’s Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that personal data has been collected from a child without appropriate consent, we will delete it promptly.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations.

Any updates will be published on this page together with the revised effective date.

15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us.