Terms of Service

Effective Date: July 16, 2026

Welcome to mexrais.live (“Website”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of fitness equipment and related products. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website.

These Terms are designed to comply with applicable European legislation, including the General Data Protection Regulation (GDPR), the German Civil Code (BGB), the Consumer Rights Directive (2011/83/EU), the E-Commerce Directive, and other applicable consumer protection laws.

1. Company Information

Website: mexrais.live

Company ：ADAP Fitness GmbH

Address:
Borgheeser Weg 310, 46446 Emmerich,DE

Email: sales@mexrais.live

Phone: +49 282292231

2. Eligibility

By using this Website, you confirm that:

You are at least 18 years old or have the permission of a parent or legal guardian.
You have the legal capacity to enter into binding contracts.
All information you provide is accurate and complete.

3. Products

We offer fitness equipment and related accessories intended for personal and commercial fitness use.

We make every reasonable effort to ensure that product descriptions, specifications, pricing, and images are accurate. However:

Product images are for illustration purposes only.
Colors and appearance may vary depending on your display device.
Minor differences in design or packaging may occur.
We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Orders

Submitting an order does not automatically constitute acceptance.

We reserve the right to:

Accept or decline any order;
Cancel orders where payment cannot be verified;
Limit purchase quantities;
Refuse orders suspected of fraud or unauthorized activity.

If an order cannot be fulfilled, any payment received will be refunded using the original payment method where applicable.

5. Prices and Payments

All prices displayed on the Website are shown in the applicable currency and include VAT where required by law, unless otherwise stated.

We accept payment methods displayed during checkout.

Payments are processed securely through trusted third-party payment providers. We do not store complete payment card information.

6. Shipping and Delivery

Delivery times provided on the Website are estimates only and may vary depending on destination, carrier availability, customs procedures, or other circumstances beyond our control.

Risk of loss or damage passes to the customer upon delivery in accordance with applicable law.

7. Right of Withdrawal

If you are a consumer residing within the European Union, you may have the legal right to withdraw from your purchase within 14 days of receiving your order, without providing a reason, except where legal exceptions apply.

To exercise your right of withdrawal, please contact us before the withdrawal period expires.

Returned products must be:

Unused and in resalable condition;
Returned with original packaging where reasonably possible;
Accompanied by all included accessories.

Additional information can be found in our Return & Refund Policy.

8. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy and applicable European consumer protection legislation.

Refunds, where approved, will be processed using the original payment method.

9. Product Safety

Customers are responsible for:

Reading all product instructions before use.
Using equipment only for its intended purpose.
Following recommended weight limits and safety guidelines.
Regularly inspecting equipment for wear or damage.
Keeping equipment away from unsupervised children unless specifically designed for their use.

Improper assembly, misuse, unauthorized modifications, or failure to follow safety instructions may increase the risk of injury and may affect warranty coverage.

10. Warranty

Where applicable, products may be covered by a manufacturer’s warranty or statutory legal guarantees.

Warranty coverage does not apply to:

Normal wear and tear;
Improper use or misuse;
Unauthorized repairs or modifications;
Damage caused by accidents or negligence.

Your statutory consumer rights remain unaffected.

11. Intellectual Property

All content available on this Website, including but not limited to:

Text
Images
Graphics
Logos
Product descriptions
Website design
Software
Trademarks

is owned by or licensed to mexrais.live and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Acceptable Use

You agree not to:

Violate any applicable laws or regulations;
Attempt unauthorized access to our systems;
Introduce viruses or malicious software;
Interfere with Website functionality;
Use automated tools to scrape Website content without authorization;
Engage in fraudulent or abusive activities.

13. Limitation of Liability

To the fullest extent permitted by applicable law, mexrais.live shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the Website or purchased products.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by applicable law, including liability for fraud, intentional misconduct, death, or personal injury caused by negligence.

14. Privacy

Our collection and processing of personal information are governed by our Privacy Policy, which forms an integral part of these Terms.

By using the Website, you acknowledge that your personal information will be processed in accordance with our Privacy Policy.

15. Third-Party Links

This Website may contain links to third-party websites for your convenience.

We are not responsible for the content, availability, or privacy practices of external websites.

16. Force Majeure

We shall not be liable for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disputes, transportation disruptions, government actions, power failures, or internet outages.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Germany and applicable European Union legislation.

If you are a consumer residing in another EU Member State, you also benefit from any mandatory consumer protection provisions applicable in your country of residence.

18. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be published on this page together with the revised effective date. Continued use of the Website after changes become effective constitutes acceptance of the revised Terms.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us: